Help
Support
Last updated: July 24, 2026
We usually reply within one business day. Life-threatening emergency? Call 112 first.
Operator
- AlertNaija is operated by ALERTNAIJA DIGITAL SOLUTIONS
- Business name registered with the Corporate Affairs Commission (CAC), Nigeria. BN 9517386.
- Office: No. 3 Beckley Drive, Millennium Estate, Lagos, Lagos State, Nigeria
Quick links
- FAQ
- Payments
- Privacy
- Terms
- Delete account
- Request data deletion (keep account)
- Takedown & appeals
Contact
- Help: hello@alertnaija.com
- Safety: safety@alertnaija.com
- Privacy: privacy@alertnaija.com
- Press / partners: partners@alertnaija.com
Forgot PIN
- Settings → Profile
- Change PIN → Request PIN reset code
- Enter the code from your phone or email
No notifications
- iOS: Settings → AlertNaija → Notifications
- Android: Settings → Apps → AlertNaija → Notifications
- In app: Settings → Alerts — check radius and categories
Report removed
- May breach our Terms
- Appeal: Takedown & appeals
Family didn’t get a panic alert
- Contacts added and accepted?
- Their notifications on?
- Still broken → safety@alertnaija.com with approximate time
Serious / urgent
- Email safety@alertnaija.com
- Subject starts with URGENT
- Monitored outside business hours